📝 Terms of Service
Effective Date: 15 July 2025
Welcome to Mattresseller.com, operated by iHomes Furnishing Pte Ltd, a company registered in Singapore. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase or using our services.
1. 🛍️ Use of Website
By using Mattresseller.com, you confirm that:
- You are at least 18 years old or have parental/guardian consent.
- You will use the website in accordance with all applicable laws and regulations.
- You will not engage in any fraudulent, abusive, or unlawful behavior on the site.
2. 🛏️ Products & Descriptions
We strive to provide accurate descriptions and images of our mattresses and furnishing products. However:
- Product colors, textures, and dimensions may vary slightly due to screen settings and manufacturing tolerances.
- We reserve the right to modify or discontinue products without prior notice.
3. 💳 Orders, Payments & Non-Refundable Policy
- All prices are listed in Singapore Dollars (SGD) and include applicable taxes unless stated otherwise.
- Payment must be completed at checkout via our accepted payment methods.
- All payments made are strictly non-refundable, including deposits, full payments, and delivery charges.
- Once an order is confirmed and payment is received, it is considered final and cannot be canceled or refunded.
4. 🚚 Shipping & Delivery
- Delivery timelines are estimates and may vary due to external factors.
- Free delivery may be offered within Singapore under certain conditions; please refer to our Shipping Policy.
- Customers are responsible for providing accurate delivery information. Failed deliveries due to incorrect details may incur additional charges.
5. 🔄 Exchanges & Defective Items
- We do not offer refunds under any circumstances.
- If an item arrives damaged or defective, please notify us within 3 days of delivery with supporting photos.
- We may offer a replacement or repair, subject to product availability and assessment.
- Exchanges are considered on a case-by-case basis and may incur additional delivery or handling fees.
6. 🔐 Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.
7. 📧 Contact Information
For any questions or concerns, please contact us at:
iHomes Furnishing Pte Ltd
Email: ihomesfurnishing@gmail.com
Location: Singapore
8. ⚖️ Limitation of Liability
To the maximum extent permitted by law:
- iHomes Furnishing Pte Ltd shall not be liable for any indirect, incidental, or consequential damages.
- Our total liability for any claim arising out of your use of the website or purchase of products shall not exceed the amount paid for the product.
9. 🔄 Changes to Terms
We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
10. 🏛️ Governing Law
These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.